First-Line Supervisors of Personal Service Workers
Also called: Supervisors of Personal Service Workers
Supervise and coordinate activities of personal service workers.
Also called: Adult Family Home Program Manager, Animal Trainer Supervisor, Aquatics Supervisor, Bar and Restaurant Manager, Barber Shop Manager, Beauty Shop Manager
Median pay
$48,590
per year, U.S.
Pay range (10th–90th)
$34,010 – $75,330
People employed
114,110
Holland code
ECS
Enterprising · Conventional · Social
Updated October 2026 · Data: O*NET 31.0 and BLS OEWS May 2025 · How we match careers
Is this career right for you?
These are the things that stand out in this job compared with other U.S. jobs (O*NET 31.0 work context). Answer honestly.
- 1.Do you want to lead or coordinate other people’s work?
- 2.Are you happy talking and working with people most of the day?
- 3.Do you work well under tight deadlines?
- 4.Do you want a lot of freedom to make your own decisions?
- 5.Are you OK working more than 40 hours a week?
The hard parts
- Tight deadlines are common
- Mistakes can have serious consequences
- Dealing with conflict is part of the job
First-Line Supervisors of Personal Service Workers pay by state
Annual median pay by state (50 states and DC with published data). Source: BLS OEWS May 2025.
First-Line Supervisors of Personal Service Workers salary in every state →
What first-line supervisors of personal service workers do
- 01Train workers in proper operational procedures and functions and explain company policies.
- 02Meet with managers or other supervisors to stay informed of changes affecting operations.
- 03Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
- 04Recruit and hire staff members.
- 05Resolve customer complaints regarding worker performance or services rendered.
- 06Take disciplinary action to address performance problems.
Skills that matter most
- Active Listening
- Critical Thinking
- Speaking
- Reading Comprehension
- Writing
- Monitoring
Knowledge
- Customer and Personal Service
- English Language
- Administration and Management
- Public Safety and Security
- Psychology
Work styles that stand out
- Dependability
- Cooperation
- Social Orientation
- Leadership Orientation
Education and first steps
Share of workers by required education, as reported to O*NET.
How people get started
- Usually needs vocational training or an associate degree (O*NET Job Zone 3).
- Related work experience: over 2 years, up to and including 4 years.
- On-the-job training: over 1 month, up to and including 3 months.
- A certification can help.
Most common answers from O*NET 31.0 Education, Training and Experience.
Interest fit (Holland code)
O*NET occupational interest scores, scale 1–7. Take the Free Career Test to compare with your own.
Career changes
Change from first-line supervisors of personal service workers
- First-Line Supervisors of Office and Administrative Support Workers91% · +43%
- First-Line Supervisors of Security Workers84% · +15%
- First-Line Supervisors of Housekeeping and Janitorial Workers83% · +1%
- First-Line Supervisors of Food Preparation and Serving Workers83% · −9%
- First-Line Supervisors of Retail Sales Workers83% · 0%
Change into first-line supervisors of personal service workers
Jobs whose skills carry over best (skill match, their median pay).
- Residential Advisors87% · $42,240
- Spa Managers86% · $69,770
- First-Line Supervisors of Housekeeping and Janitorial Workers81% · $49,100
- First-Line Supervisors of Retail Sales Workers81% · $48,520
- Morticians, Undertakers, and Funeral Arrangers81% · $55,010
Majors that lead here
- Salon/Beauty Salon Management/Manager
From the NCES CIP 2020 to SOC 2018 crosswalk.