First-Line Supervisors of Non-Retail Sales Workers
Also called: Supervisors of Non-Retail Sales Workers
Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.
Also called: Advertising Material Distributors Supervisor, Blood Donor Recruiter Supervisor, Bowling Desk Clerk Supervisor, Bulk Plant Supervisor, Circulation Crew Leader, Client Service Supervisor
Median pay
$87,520
per year, U.S.
Pay range (10th–90th)
$50,320 – $164,070
People employed
214,390
Holland code
ECS
Enterprising · Conventional · Social
Updated October 2026 · Data: O*NET 31.0 and BLS OEWS May 2025 · How we match careers
Is this career right for you?
These are the things that stand out in this job compared with other U.S. jobs (O*NET 31.0 work context). Answer honestly.
- 1.Do you want to lead or coordinate other people’s work?
- 2.Are you OK working more than 40 hours a week?
- 3.Do you work well under tight deadlines?
- 4.Are you OK with hours that change?
- 5.Do you enjoy serving customers or the public?
- 6.Are you happy talking and working with people most of the day?
The hard parts
- Tight deadlines are common
- Dealing with conflict is part of the job
First-Line Supervisors of Non-Retail Sales Workers pay by state
Highest-paying states
Annual median pay by state (50 states and DC with published data). Source: BLS OEWS May 2025.
First-Line Supervisors of Non-Retail Sales Workers salary in every state →
What first-line supervisors of non-retail sales workers do
- 01Monitor sales staff performance to ensure that goals are met.
- 02Provide staff with assistance in performing difficult or complicated duties.
- 03Visit retailers and sales representatives to promote products and gather information.
- 04Formulate pricing policies on merchandise according to profitability requirements.
- 05Prepare sales and inventory reports for management and budget departments.
- 06Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.
Skills that matter most
- Monitoring
- Active Listening
- Speaking
- Critical Thinking
- Reading Comprehension
- Writing
Knowledge
- Customer and Personal Service
- Administration and Management
- English Language
- Personnel and Human Resources
- Economics and Accounting
Work styles that stand out
- Dependability
- Cooperation
- Achievement Orientation
- Social Orientation
- Leadership Orientation
Education and first steps
Share of workers by required education, as reported to O*NET.
How people get started
- Usually needs a bachelor's degree (O*NET Job Zone 4).
- Related work experience: over 6 years, up to and including 8 years.
- On-the-job training: over 3 months, up to and including 6 months.
Most common answers from O*NET 31.0 Education, Training and Experience.
Interest fit (Holland code)
O*NET occupational interest scores, scale 1–7. Take the Free Career Test to compare with your own.
Career changes
Change from first-line supervisors of non-retail sales workers
- Sales Managers90% · +69%
- General and Operations Managers88% · +21%
- First-Line Supervisors of Office and Administrative Support Workers85% · −21%
- Financial Managers85% · +90%
- Purchasing Managers83% · +69%
Change into first-line supervisors of non-retail sales workers
Jobs whose skills carry over best (skill match, their median pay).
- General and Operations Managers90% · $105,770
- First-Line Supervisors of Office and Administrative Support Workers89% · $69,500
- Meeting, Convention, and Event Planners85% · $61,160
- Lodging Managers84% · $69,250
- Human Resources Specialists83% · $75,940
Majors that lead here
- Selling Skills and Sales Operations
- General Merchandising, Sales, and Related Marketing Operations, Other
- Special Products Marketing Operations
From the NCES CIP 2020 to SOC 2018 crosswalk.