Loan Interviewers and Clerks
Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
Also called: Closer, Commercial Loan Processor, Consumer Loan Processor, Disbursement Clerk, Document Processor, Licensed Loan Officer Assistant
Median pay
$50,020
per year, U.S.
Pay range (10th–90th)
$37,330 – $69,770
People employed
164,790
Holland code
CES
Conventional · Enterprising · Social
Updated October 2026 · Data: O*NET 31.0 and BLS OEWS May 2025 · How we match careers
Is this career right for you?
These are the things that stand out in this job compared with other U.S. jobs (O*NET 31.0 work context). Answer honestly.
- 1.Do you enjoy serving customers or the public?
- 2.Do you want the same hours every week?
- 3.Do you want a job with little physical risk?
- 4.Do you want to lead or coordinate other people’s work?
- 5.Do you prefer working indoors?
- 6.Are you comfortable sitting at a desk most of the day?
The hard parts
- Tight deadlines are common
- Mistakes can have serious consequences
Loan Interviewers and Clerks pay by state
Highest-paying states
Annual median pay by state (50 states and DC with published data). Source: BLS OEWS May 2025.
What loan interviewers and clerks do
- 01Interview loan applicants to obtain personal and financial data and to assist in completing applications.
- 02Answer questions and advise customers regarding loans and transactions.
- 03Submit loan applications with recommendation for underwriting approval.
- 04Verify and examine information and accuracy of loan application and closing documents.
- 05Record applications for loan and credit, loan information, and disbursements of funds, using computers.
- 06Check value of customer collateral to be held as loan security.
Skills that matter most
- Active Listening
- Speaking
- Reading Comprehension
- Critical Thinking
- Writing
- Active Learning
Knowledge
- Customer and Personal Service
- English Language
- Administrative
- Computers and Electronics
- Law and Government
Work styles that stand out
- Dependability
- Attention to Detail
- Integrity
- Cautiousness
Education and first steps
Share of workers by required education, as reported to O*NET.
How people get started
- Usually needs vocational training or an associate degree (O*NET Job Zone 3).
- Related work experience: over 2 years, up to and including 4 years.
- On-the-job training: over 1 year, up to and including 2 years.
Most common answers from O*NET 31.0 Education, Training and Experience.
Interest fit (Holland code)
O*NET occupational interest scores, scale 1–7. Take the Free Career Test to compare with your own.
Career changes
Change from loan interviewers and clerks
- Loan Officers89% · +53%
- Bill and Account Collectors89% · −6%
- Bookkeeping, Accounting, and Auditing Clerks87% · +1%
- Tax Examiners and Collectors, and Revenue Agents87% · +25%
- Tax Preparers87% · +10%
Change into loan interviewers and clerks
Jobs whose skills carry over best (skill match, their median pay).
- Credit Counselors88% · $52,230
- Bookkeeping, Accounting, and Auditing Clerks87% · $50,670
- Insurance Claims and Policy Processing Clerks87% · $49,230
- Tax Preparers87% · $54,920
- Tellers82% · $43,030
Majors that lead here
- Banking and Financial Support Services
From the NCES CIP 2020 to SOC 2018 crosswalk.