Interviewers (Except Eligibility and Loan)
O*NET title: Interviewers, Except Eligibility and Loan
Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
Also called: Admissions Advisor, Admissions Associate, Admissions Clerk, Admissions Recruiter, Admissions Representative, Admissions Specialist
Median pay
$45,920
per year, U.S.
Pay range (10th–90th)
$33,900 – $62,810
People employed
148,060
Holland code
CSE
Conventional · Social · Enterprising
Updated October 2026 · Data: O*NET 31.0 and BLS OEWS May 2025 · How we match careers
Is this career right for you?
These are the things that stand out in this job compared with other U.S. jobs (O*NET 31.0 work context). Answer honestly.
- 1.Are you happy talking and working with people most of the day?
- 2.Are you OK repeating the same tasks most of the day?
- 3.Are you comfortable sitting at a desk most of the day?
- 4.Do you enjoy serving customers or the public?
- 5.Are you comfortable following clear instructions?
- 6.Do you work well under tight deadlines?
The hard parts
- Tight deadlines are common
- Dealing with conflict is part of the job
Interviewers (Except Eligibility and Loan) pay by state
Highest-paying states
Annual median pay by state (49 states and DC with published data). Source: BLS OEWS May 2025.
Interviewers (Except Eligibility and Loan) salary in every state →
What interviewers (except eligibility and loan) do
- 01Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
- 02Locate and list addresses and households.
- 03Identify and report problems in obtaining valid data.
- 04Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
- 05Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
- 06Review data obtained from interview for completeness and accuracy.
Skills that matter most
- Active Listening
- Speaking
- Reading Comprehension
- Writing
- Critical Thinking
- Monitoring
Knowledge
- Customer and Personal Service
- English Language
- Administrative
- Computers and Electronics
- Mathematics
Work styles that stand out
- Dependability
- Attention to Detail
- Cooperation
- Social Orientation
Education and first steps
Share of workers by required education, as reported to O*NET.
How people get started
- Usually needs vocational training or an associate degree (O*NET Job Zone 3).
- Related work experience: over 1 year, up to and including 2 years.
- On-the-job training: over 1 month, up to and including 3 months.
Most common answers from O*NET 31.0 Education, Training and Experience.
Interest fit (Holland code)
O*NET occupational interest scores, scale 1–7. Take the Free Career Test to compare with your own.
Career changes
Change from interviewers (except eligibility and loan)
- Office Clerks, General87% · −2%
- Secretaries and Administrative Assistants, Except Legal, Medical, and Executive87% · +4%
- Patient Representatives85% · group pay
- Medical Secretaries and Administrative Assistants85% · 0%
- Insurance Claims and Policy Processing Clerks83% · +7%
Change into interviewers (except eligibility and loan)
Jobs whose skills carry over best (skill match, their median pay).
- Secretaries and Administrative Assistants, Except Legal, Medical, and Executive82% · $47,540
- Bookkeeping, Accounting, and Auditing Clerks80% · $50,670
- Medical Secretaries and Administrative Assistants80% · $45,930
- Office Clerks, General79% · $45,010
- Credit Counselors77% · $52,230