Customer Service Representatives Salary in Massachusetts
Customer Service Representatives in Massachusetts earn a median of $49,120 a year, +10% compared with the U.S. median.
Updated October 2026 · Data: BLS OEWS May 2025 · How we match careers
- Median pay
- $49,120
- vs. U.S. median
- +10% ($44,770)
- Rank among states
- 3 of 51
- Jobs in the state
- 49,990
Pay range in Massachusetts
The lowest-paid 10% earn under $35,440; the top 10% earn over $74,880. Nationally the range is $31,750 to $63,590.
States ranked near Massachusetts
Similar jobs in Massachusetts
- Hotel, Motel, and Resort Desk Clerks$39,400 median in Massachusetts
- Credit Authorizers, Checkers, and Clerks$55,300 median in Massachusetts
- Eligibility Interviewers, Government Programs$64,750 median in Massachusetts
- Interviewers, Except Eligibility and Loan$50,340 median in Massachusetts
- Receptionists and Information Clerks$43,870 median in Massachusetts
- Loan Officers$101,600 median in Massachusetts
Customer Service Representatives pay in Massachusetts
How much do customer service representatives make in Massachusetts?
The median is $49,120 a year. The lowest-paid 10% earn under $35,440 and the top 10% earn over $74,880. BLS OEWS May 2025.
Is Massachusetts a good state for customer service representatives?
On pay alone it ranks 3 of 51 (+10% vs. the national median of $44,770). Living costs are not included.