Customer Service Representatives Salary by State
The national median pay for customer service representatives is $44,770 a year. By state, it ranges from $36,380 in Mississippi to $50,330 in Washington.
Updated October 2026 · Data: BLS OEWS May 2025 · How we match careers
U.S. pay range
- Lowest 10%
- $31,750
- 25th percentile
- $36,870
- Median
- $44,770
- 75th percentile
- $51,780
- Top 10%
- $63,590
Annual pay, all U.S. workers in this job. About 2,595,750 jobs.
Median pay in 50 states and DC
| # | State | Median | vs. U.S. | Lowest 10% | Top 10% | Jobs |
|---|---|---|---|---|---|---|
| 1 | Washington | $50,330 | +12% | $39,290 | $73,610 | 39,760 |
| 2 | California | $49,560 | +11% | $38,110 | $75,700 | 176,850 |
| 3 | Massachusetts | $49,120 | +10% | $35,440 | $74,880 | 49,990 |
| 4 | Minnesota | $48,800 | +9% | $35,730 | $72,830 | 53,340 |
| 5 | District of Columbia | $48,250 | +8% | $37,440 | $77,120 | 7,550 |
| 6 | Delaware | $48,190 | +8% | $36,080 | $75,970 | 7,470 |
| 7 | Connecticut | $48,090 | +7% | $37,290 | $73,650 | 24,490 |
| 8 | New York | $48,000 | +7% | $36,270 | $76,280 | 141,090 |
| 9 | New Jersey | $47,740 | +7% | $35,520 | $72,040 | 59,690 |
| 10 | Rhode Island | $47,550 | +6% | $36,160 | $65,010 | 7,890 |
| 11 | Colorado | $47,540 | +6% | $36,510 | $66,040 | 38,770 |
| 12 | Vermont | $47,500 | +6% | $35,140 | $66,530 | 2,870 |
| 13 | Oregon | $47,450 | +6% | $36,710 | $64,130 | 19,440 |
| 14 | New Hampshire | $47,300 | +6% | $33,950 | $66,280 | 12,750 |
| 15 | Maine | $47,160 | +5% | $35,930 | $63,490 | 7,560 |
| 16 | Wisconsin | $46,970 | +5% | $34,260 | $63,650 | 50,840 |
| 17 | Illinois | $46,130 | +3% | $33,590 | $71,400 | 100,970 |
| 18 | Iowa | $46,090 | +3% | $32,450 | $64,540 | 30,100 |
| 19 | Arizona | $45,690 | +2% | $35,140 | $62,970 | 87,020 |
| 20 | Hawaii | $45,650 | +2% | $33,860 | $64,130 | 8,010 |
| 21 | Ohio | $45,610 | +2% | $31,340 | $63,210 | 85,930 |
| 22 | Montana | $45,290 | +1% | $35,100 | $62,250 | 4,910 |
| 23 | Alaska | $45,150 | +1% | $35,990 | $62,840 | 2,410 |
| 24 | North Dakota | $44,670 | 0% | $34,190 | $68,350 | 5,750 |
| 25 | Pennsylvania | $44,630 | 0% | $31,430 | $63,370 | 94,340 |
| 26 | Missouri | $44,190 | −1% | $31,980 | $63,890 | 50,530 |
| 27 | Michigan | $43,950 | −2% | $30,670 | $63,830 | 71,310 |
| 28 | Nebraska | $43,940 | −2% | $34,210 | $59,400 | 15,340 |
| 29 | Idaho | $43,200 | −4% | $29,990 | $62,190 | 18,770 |
| 30 | Indiana | $43,140 | −4% | $31,060 | $62,620 | 44,630 |
| 31 | Utah | $43,140 | −4% | $32,940 | $59,550 | 44,490 |
| 32 | Maryland | $42,830 | −4% | $32,600 | $64,000 | 37,740 |
| 33 | Tennessee | $42,830 | −4% | $31,100 | $60,070 | 59,730 |
| 34 | Virginia | $42,730 | −5% | $31,210 | $61,350 | 59,850 |
| 35 | Wyoming | $42,340 | −5% | $29,760 | $59,790 | 2,110 |
| 36 | South Dakota | $40,650 | −9% | $31,050 | $55,680 | 6,120 |
| 37 | Nevada | $40,560 | −9% | $29,340 | $57,930 | 32,110 |
| 38 | Florida | $40,440 | −10% | $31,620 | $59,770 | 228,000 |
| 39 | Texas | $40,420 | −10% | $29,320 | $59,590 | 337,170 |
| 40 | Kansas | $40,320 | −10% | $29,730 | $59,870 | 29,200 |
| 41 | North Carolina | $40,240 | −10% | $30,200 | $59,820 | 89,510 |
| 42 | Georgia | $39,630 | −11% | $29,340 | $60,270 | 97,850 |
| 43 | New Mexico | $39,030 | −13% | $31,060 | $56,480 | 16,950 |
| 44 | South Carolina | $38,860 | −13% | $29,720 | $59,300 | 51,000 |
| 45 | Kentucky | $38,700 | −14% | $29,440 | $59,810 | 38,630 |
| 46 | Oklahoma | $38,650 | −14% | $28,620 | $58,050 | 34,460 |
| 47 | West Virginia | $38,430 | −14% | $29,590 | $56,970 | 9,860 |
| 48 | Alabama | $38,400 | −14% | $29,920 | $55,670 | 33,290 |
| 49 | Arkansas | $37,840 | −15% | $30,150 | $56,630 | 20,680 |
| 50 | Louisiana | $37,330 | −17% | $28,440 | $51,010 | 25,780 |
| 51 | Mississippi | $36,380 | −19% | $28,970 | $49,540 | 20,860 |
BLS OEWS May 2025 state estimates. States without published data are not listed. “Not published”: BLS withheld the value or it is above the highest amount BLS publishes. Pay is not adjusted for living costs.
Customer Service Representatives salary questions
Which state pays customer service representatives the most?
Washington, with a median of $50,330 a year (+12% vs. the national median of $44,770). BLS May 2025.
Which state pays customer service representatives the least?
Mississippi, with a median of $36,380 a year (−19% vs. national).
Where do most customer service representatives work?
Texas has the most jobs, about 337,170, with a median of $40,420.
Does a higher salary mean more money left over?
Not always. These are pay figures only. Living costs, taxes and housing differ a lot between states, and this page does not adjust for them.