Ushers, Lobby Attendants, and Ticket Takers
Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.
Also called: Admittance Attendant, Docent, Door Attendant, Door Captain, Door Tender, Doorman
Median pay
$32,910
per year, U.S.
Pay range (10th–90th)
$23,560 – $42,470
People employed
121,770
Holland code
CSE
Conventional · Social · Enterprising
Updated October 2026 · Data: O*NET 31.0 and BLS OEWS May 2025 · How we match careers
Is this career right for you?
These are the things that stand out in this job compared with other U.S. jobs (O*NET 31.0 work context). Answer honestly.
- 1.Do you want to stay at 40 hours a week or less?
- 2.Do you enjoy serving customers or the public?
- 3.Do you prefer a steady pace without constant deadlines?
- 4.Are you happy talking and working with people most of the day?
- 5.Are you comfortable following clear instructions?
- 6.Do you want the same hours every week?
- 7.Are you OK repeating the same tasks most of the day?
- 8.Do you want a job with little physical risk?
The hard parts
- Long hours on your feet
Ushers, Lobby Attendants, and Ticket Takers pay by state
Highest-paying states
Annual median pay by state (49 states and DC with published data). Source: BLS OEWS May 2025.
Ushers, Lobby Attendants, and Ticket Takers salary in every state →
What ushers, lobby attendants, and ticket takers do
- 01Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances.
- 02Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
- 03Clean facilities.
- 04Provide assistance with patrons' special needs, such as helping those with wheelchairs.
- 05Maintain order and ensure adherence to safety rules.
- 06Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
Skills that matter most
- Speaking
- Active Listening
- Monitoring
- Reading Comprehension
- Critical Thinking
- Active Learning
Knowledge
- Customer and Personal Service
- English Language
- Sales and Marketing
- Mathematics
- Computers and Electronics
Work styles that stand out
- Dependability
- Cooperation
- Social Orientation
Education and first steps
O*NET has no education survey data for this job.
How people get started
- Usually needs a high school diploma (O*NET Job Zone 2).
- Related work experience: none.
- On-the-job training: anything beyond short demonstration, up to and including 1 month.
Most common answers from O*NET 31.0 Education, Training and Experience.
Interest fit (Holland code)
O*NET occupational interest scores, scale 1–7. Take the Free Career Test to compare with your own.
Career changes
Change from ushers, lobby attendants, and ticket takers
- Hotel, Motel, and Resort Desk Clerks90% · +7%
- Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop89% · −5%
- Cashiers87% · 0%
- Reservation and Transportation Ticket Agents and Travel Clerks84% · +35%
- Counter and Rental Clerks83% · +25%
Change into ushers, lobby attendants, and ticket takers
Jobs whose skills carry over best (skill match, their median pay).
- Hotel, Motel, and Resort Desk Clerks84% · $35,070
- Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop83% · $31,200
- Cashiers80% · $32,880
- Waiters and Waitresses80% · $35,230
- Funeral Attendants79% · $35,680