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Jobs for Former Retail Workers

Retail work builds service orientation, social perceptiveness and persuasion, skills banks, offices and call centers hire for every day. Of the 25 careers below, Tellers match retail workers best at 93%, and 22 of the 25 pay more than retail at the median.

Updated October 2026 · Data: O*NET 31.0 and BLS OEWS May 2025 · How we match careers

Skills you enjoy

Pick the skills you want to keep using. The list re-ranks.

Sorted by skill match.

25 careers that use your skills

  1. 93%
    Median pay
    $43,030
    Pay change
    +25%
    Extra educationNone
  2. 90%
    Median pay
    $44,770
    Pay change
    +31%
    Extra educationNone
  3. 90%
    Median pay
    $41,380
    Pay change
    +21%
    Extra educationNone
  4. 88%
    Median pay
    $37,580
    Pay change
    +10%
    Extra educationNone
  5. 88%
    Median pay
    $62,130
    Pay change
    +81%
    Extra educationNone
  6. 88%
    Median pay
    $48,520
    Pay change
    +41%
    Extra educationNone
  7. 86%
    Median pay
    $37,330
    Pay change
    +9%
    Extra educationNone
  8. 86%
    Median pay
    $39,320
    Pay change
    +15%
    Extra educationNone
  9. 85%
    Median pay
    $35,450
    Pay change
    +3%
    Extra educationNone
  10. 85%
    Median pay
    $35,070
    Pay change
    +2%
    Extra educationNone

Compared with retail salespersons and cashiers: employment-weighted median $34,291. Skill match is our estimate (0–99) from O*NET 31.0 skills, knowledge, work activities and interests, adjusted for preparation and big pay drops. Pay: BLS OEWS May 2025, national median.

Your transferable skills

How important each skill is in retail workers’ work (O*NET importance, scale 1–5).

Service Orientation3.44
Social Perceptiveness3.25
Persuasion3.13
Negotiation2.94
Coordination2.88
Time Management2.81

Skills to learn

The gaps that show up most often across your top 10 matches.

  • Complex Problem Solving
  • Operations Analysis
  • Programming
  • Instructing

Free and low-cost training: use the CareerOneStop training finder below.

Why your skills carry over

Retail teaches you to handle customers, cash and complaints at the same time, often while on your feet all shift. O*NET rates service orientation at 3.44 out of 5 for retail workers, which is why teller, customer service and clerk roles rank so high. Most of these jobs use the same register, product and people skills with steadier hours. Customer Service Representatives, for example, solve the same problems over the phone. The main gaps are problem solving and operations analysis.

Your next steps

  1. Apply with what you already have: 24 of the 25 matches usually need no extra education.
  2. Count your numbers on your resume, such as sales goals met, cash handled or customers served per shift.
  3. Ask about a shift lead or supervisor role, which builds the problem-solving skills most matches ask for.

Your top 3 moves, up close

A concrete first step, the skills to add, and the hard parts of each job, from O*NET 31.0 education, training and work context data.

Tellers

93% skill match · $43,030 · +25% pay

First step

  • Most common education: High School Diploma or the equivalent (such as a GED) (73% of workers).
  • On-the-job training: anything beyond short demonstration, up to and including 1 month.

Skills to add

Complex Problem Solving · Systems Evaluation · Instructing

Is this right for you?

  • Long hours on your feet
  • Tight deadlines are common

Customer Service Representatives

90% skill match · $44,770 · +31% pay

First step

  • Most common education: High School Diploma or the equivalent (such as a GED) (55% of workers).
  • On-the-job training: over 6 months, up to and including 1 year.

Skills to add

Complex Problem Solving · Service Orientation · Technology Design

Is this right for you?

  • Tight deadlines are common

Door-to-Door Sales Workers, News and Street Vendors, and Related Workers

90% skill match · $41,380 · +21% pay

First step

  • Most common education: Less than a High School Diploma (57% of workers).
  • On-the-job training: anything beyond short demonstration, up to and including 1 month.

Skills to add

Persuasion · Operations Analysis · Social Perceptiveness

Is this right for you?

No work-context factor stands out as unusually hard in O*NET data.

Similar roles in the same field

If you want to stay close to what you do now, these roles are the nearest.

Free help near you

Questions former retail workers ask

What jobs can former retail workers do?

The closest matches are Tellers (93%), Customer Service Representatives (90%) and Door-to-Door Sales Workers, News and Street Vendors, and Related Workers (90%), based on O*NET 31.0. Postal Service Clerks and First-Line Supervisors of Retail Sales Workers (88% each) are also strong options.

Which jobs pay more than retail?

22 of the 25 matches pay more than the $34,291 median for the retail workers on this page. Postal Service Clerks earn $62,130, an 81% increase, and Customer Service Representatives earn $44,770, a 31% increase, according to BLS May 2025 data. Sales representatives of services earn $69,990.

Can I leave retail without a degree?

Yes. 24 of the 25 matches usually need no more education than a retail job, based on O*NET Job Zones. Training happens mostly on the job: tellers usually train for up to 1 month, while customer service representatives can take 6 months to a year to fully learn the role.

What retail jobs are a step up from the sales floor?

First-Line Supervisors of Retail Sales Workers (88% match) earn a median of $48,520, which is 41% more than the retail workers on this page. If you want to stay in stores, Counter and Rental Clerks (91%) and Parts Salespersons (83%) are other close roles with similar skills.

Keep exploring

Sources. Skills, tasks and education: O*NET 31.0 Database, U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under CC BY 4.0. Pay: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. Data Sources & Licenses